I have purchased an RA Panel, where can I find the download files?

Your Member Account

You can find the RA Panels installation files on the Your Downloads page in your Member Account on the RA Lab website (log in here).

If you purchased the Beauty Retouch panel before April 29th, 2020, please visit this FAQ page to learn how to reinstate your account on our new website.

Login

Log in using the email address you had purchased the RA Panels with or the Username that you created at the time of the purchase: https://retouchingacademylab.com/member-login/

You should have received a few emails with your Username and other details of your purchase from us at the time of the purchase. If you can't find our emails, please check the junk mail folder or search for any emails from "retouchingacademy.com" using the search field in your mailbox.

If you did not receive the purchase emails, please visit this FAQ page: Cannot log in to your Member Account.

Password Reset

If you are not sure you remember your password, please reset it via the Reset Password page in the main navigation menu.

If you are having trouble resetting your password, please visit this FAQ page: Cannot reset my password.

Installation & Usage

Please follow the installation instructions provided for the RA Panel that you have purchased here.

Watch our free video tutorials to learn how to use our panels.