Your Member Account
You will find the installation files of the purchased RA Panels on the Downloads page of your Member Account on the RA Lab website.
Legacy Accounts
In our ongoing commitment to enhancing our customers' experience, we've made multiple updates and improvements to our website's core since April 2020.
If you purchased the Beauty Retouch panel before April 2020, you will need to reestablish your purchase within your account on our new platform. It's a quick process, and you only need to do it once:
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Log in to our website using either your email address or the username you originally created when you made your purchase.
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If you're unsure about your password, you can easily reset it by visiting the Reset Password page in the main navigation menu.
- Once you have logged in, please follow the instructions provided on this page to reinstate your account.
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After you have reinstated your purchase, please download the latest version of the panel on the Downloads page in your Member Account.
- Follow the instructions provided to install your RA Panel in Adobe Photoshop.
Trouble Resetting Your Password
Should you encounter any difficulties while resetting your password, please consult our FAQ page: Cannot Reset My Password.
If you have any further questions or encounter issues with your account login, please don't hesitate to contact our Support Team by submitting a Support Ticket.
Please keep in mind, that we are a small team of artists, and we handle customer tickets during our working hours, under the First Come, First Served service policy.