Your Member Account
You will find the installation files of the purchased RA Panels on the Downloads page of your Member Account on the RA Lab website.
Please be sure to use the email address that is associated with your RA Panel original purchase.
Legacy Accounts
In our ongoing commitment to enhancing our customers' experience, we've made multiple updates and improvements to our website's core since April 2020.
If you purchased the Beauty Retouch panel before April 2020, you will need to re-establish your purchase in your account on our new platform.
It's a quick process, and you only need to do it once:
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Log in to our website using either your email address or the username you originally created when you made your purchase.
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If you're unsure about your password, you can easily reset it by visiting the Reset Password page in the main navigation menu.
- Once you have logged in, please follow the instructions provided on this page to reinstate your account.
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After you have reinstated your purchase, please download the latest version of the panel on the Downloads page in your Member Account.
- Follow the instructions provided to install your RA Panel in Adobe Photoshop.
Adobe has been gradually phasing out support of Photoshop Extensions on newer versions of Photoshop across Win and Mac OS. They have already completely removed access to Legacy Extensions on newer versions of Photoshop on Apple Silicon, M-chip Apple computers, as well as other Win and Mac computers. You can find all of the necessary information about the new UXP panels here and more about the changes Adobe made to Photoshop Extensions.
Last year, to replace the outdated Legacy Extensions we released the fully recoded UXP Panels that are compatible with Photoshop® CC2021 (v22.0) and later for Win & Mac OS, including M-chip Apple computers and Apple Silicon OS.
Trouble Resetting Your Password
Should you encounter any difficulties while resetting your password, please consult our FAQ page: Cannot Reset My Password.
Dedicated Support Team
Your seamless experience with our software is our top priority! Should you require further assistance, our friendly and knowledgeable Support Team is always here to help.
Enjoy your RA Panels!