Our New UXP Panels
The RA UXP Panels have been successfully tested and work without any issues with the latest officially licensed versions of Adobe® Photoshop® CC2021 (v22.0) and later on Windows and Mac OS computers, including M1 Apple computers.
Thousands of creative professionals around the globe have been happy users of the RA panels for almost a decade now, and we are confident you will love your panels too! However, if you don't find them useful, our new security system allows us to offer our panels with a 30-day money-back guarantee. Please feel free to reach out within 30 days after your purchase and we will deactivate your account and refund your purchase.
In order to activate your Software Product license, after you install a UXP RA Panel in Photoshop, you will be asked to enter the email address that you use to log in to your account on the RA Lab website.
Please be sure to follow the installation instructions for the UXP panels as well as the activation of the additional features of the panels (brushes, presets, and actions) in order to successfully install and use all of the panels' functions.
Our Old (Legacy) Panels
An old (legacy) RA Panel is a Photoshop extension (HTML5) and a digitally downloaded product, and as such, cannot be returned after it has been downloaded as stated in our Terms & Conditions.
Please verify that your system and software are supported by our old panels.
The RA Panels have been successfully tested and work without any issues with the latest officially licensed versions of Adobe® Photoshop® CC on both Mac OSX and Windows-based computers, except for the M1 Apple computers on Photoshop versions 22.3 and later. However, you can use Rosetta to enable the Intel-based Photoshop app to run on your M1 Apple computer and continue using the Legacy Extensions.
Important! Adobe made changes to extensions and they are not supported on newer versions of Photoshop on M1 Apple computers. Our old (legacy) panels can work on M1 Macs if you are using a Photoshop version prior to 22.3, so, you can continue working in an older version of Photoshop (there are no changes relevant to retouching in the latest versions), or, as an option, you can install Rosetta to enable the Intel-based Photoshop app to run on your M1 Apple computer and continue having access to the Legacy Extensions.
We have also released our new UXP Panels (mentioned above) that are compatible with Photoshop® CC2021 (v22.0) and later for Win & Mac OS, including M1 Apple computers. You can find all of the necessary information for upgrading each of our panels, and discount codes via the links at the bottom of Your Downloads page.
Installation & Usage
99.9% of our happy customers have no issues installing and running all of our panels, and we are always able to assist in troubleshooting for the other 0,1%. There has not been one case where we were unable to help install our panels when approached by a customer.
Be sure to check our FAQ Pages if you run into any login, download, or installation issues - we have covered all common questions there:
If you are unable to find the answer, please submit a ticket to our designated Support Team: https://retouchingacademylab.com/submit-ticket/