Panels are not loading after they have been installed in Photoshop

New UXP Panels (Plugins)

In Photoshop, navigate to Plugins and select Beauty Retouch, MUA Retouch and/or Pixel Juggler.

If you don't see the UXP panels under Plugins in Photoshop, please open the Creative Cloud app, and navigate to Stock & Marketplace > Plugins > Manage plugins - you should see all of your installed UXP panels here.

If you don't see them here, you will need to install your panels following the installation instructions relevant to your purchased panels: Installation Guides.

Old Legacy Panels (Extensions)

Solution #1

If RA Panels are not loading in your Photoshop interface after you have successfully installed them, navigate to Window > Extensions and select Beauty Retouch, MUA Retouch and/or Pixel Juggler:

Solution #2

If you don’t see any of the RA Panels in the Windows > Extensions menu, navigate to Preferences > Plug-ins in Photoshop and check the Load Extension Panels option (see screenshot below).

NOTE: You will need to relaunch Photoshop for the panels to appear in the Window> Extensions menu after you changed your Photoshop preferences.

If None Of The Above Helped

If none of the above steps helped, please submit a Support Ticket and our designated Support Team will be happy to assist.

Please keep in mind, that we are a small team of artists, and we handle customer tickets during our working hours, under the First Come, First Served service policy.